The next day, I received another email asking me to respond to the outstanding PayPal money dispute. Once again, I tried many times to log a response and I was taken to the same page error.

As I was unable to lodge our response to the payment dispute, I contacted PayPal again, via their help tab.

Three days after my first support email was sent, I received an email to say the dispute had been finalized and Trellian would not be receiving the money and the buyer would be refunded.

The next email was from PayPal help, it read “From researching your account history, I can see that your issue has been resolved”.

The issue had not been correctly resolved and Trellian had not been able to respond to the dispute, due to a PayPal page error. The buyer was refunded the disputed amount because we had not been able to respond in an appropriate time.

I don't believe this dispute was resolved fairly... Do you?

KeywordDiscovery has introduced free live tutorials, which are designed for different skill levels; from basic usage to the more advanced KeywordDiscovery features.

The tutorials are separated into three sessions; KeywordDiscovery Basics, KeywordDiscovery Power Tools and KeywordDiscovery Power Tools for Professional SEM’s.

The KeywordDiscovery Basic session is best for those who are new to KeywordDiscovery or wish to get more value out of their subscription. The tutorial covers the research interface and basic tools. KeywordDiscovery Power Tools sessions are for those who have attended basic tutorials sessions or for intermediate users who wish to learn more about effectively using KeywordDiscovery’s advanced tools, search options and analyze features.

The 'Best New Monetizing Solution' award was presented to Above.com Parking Manager at the T.R.A.F.F.I.C. Global Conference and Expo in New York City. The award was nominated and voted for by domainers.

Above.com is honored to have received this award; it is a privilege to be associated with other successful online businesses. This award indicates that the Above.com solution has been well received and encourages further development of our parking manager system.

Above.com, a Trellian company, is the ultimate solution for domain portfolio holders, to maximize revenues and increase productivity. The program provides reporting from parking companies in one single interface that is easy to use. The Above.com Parking Manager combines all domain statistics in one place, providing you with the ability to view and compare results.

The T.R.A.F.F.I.C. Awards were presented on the 28th of October 2009 after two months of nominations and voting by domainers.

The Keyword Statistics Report allows you to quickly see search behavior trends and how the nature of search differs per country. Since the average number of terms per search phrase varies substantially from country to country, you will gain some useful insights into search behavior in the markets you are active in.

KeywordDiscovery has recently added to the Keyword Statistics report:

• Search Engine Market Share Per Country
• Search Engine Market Share By Query Size
• Successful Search Click Percentages
• Successful Search Click Percentages Per Engine

The Keyword Statistics Report is avaliable from Keyword Reports on the KeywordDiscovery toolbar or at:
http://www.keyworddiscovery.com/keyword-stats.html

For more information on Keyword and Search Engines Statistics:
http://www.keyworddiscovery.com/kd-manual-keyword-statistics.html

KeywordDiscovery Enterprise users can now access the Adult and Question Phrases databases via the API. The adult database returns search terms only containing adult keywords. Alternatively, using the Research tool you can filter adult terms. Question phrases will show search terms in which the user is asking a question. As an example, the keyword ‘shoes’ would result in the question 'how to tie shoelaces'.

For more information on the accessing databases via the API:
http://www.keyworddiscovery.com/kd-api-manual23.html

To upgrade to the Enterprise subscription with API access:
http://www.keyworddiscovery.com/kd-faq-upgrade-to-api.html

For more information on the Question Phrases or Adult databases:
http://www.keyworddiscovery.com/kd-manual-database-question-phrases.html
http://www.keyworddiscovery.com/kd-manual-database-adult.html

Above.com Parking Manager is the ultimate solution for domain portfolio holders, to maximize revenues and increase productivity. The program provides reporting from parking companies in one single interface that is easy to use. The Parking Manager combines all domain statistics in one place, providing you with the ability to view and compare results.

How does it work?

Above.com Parking Manager provides you with detailed statistics on daily revenue, traffic and demographics which enables you to monitor the performance of your domains.

Your Above Parking Manager account can be customized to suit your domain choice. You are able to use your existing parking accounts with Above and maintain a direct relationship with each individual company. Your parking companies will continue to pay you directly.

The system keeps your domain parking performing at its best by redirecting 5% of the traffic to other parking services to test results. If, during a trial, the other parking service yields a higher profit, more traffic will automatically be moved to take advantage of increased earnings.

Above.com will monitor your domains for any decline in activity, so if a domain stops performing over a period of time, or is blacklisted; the service will automatically move the traffic to the next best performing parking service.

Moving your domain portfolio and trying a different parking company can be extremely time consuming and could cause a loss in revenue, which is why, the Above.com system will identify the domains that are under-performing and suggest alternative parking platforms. When using this parking manager there is no need to change the name servers of your domains each time you want to switch parking platforms, this process is automated; which saves you time and increases productivity. Prior to Above.com you would have to manually update you name severs every time you wanted to switch parking companies.

Above.com Parking Manager currently supports the below parking platforms:

• BigJumbo
• DDC
• DomainSponsor
• FirstLook
• Hitfarm
• Hotkeys
• NameDrive
• Parked
• Sedo
• Skenzo
• TrafficZ

You can choose to create new accounts at other parking platforms that Above supports, it is for the user to decide which companies they want to work with.

What results can I expect?

Above.com has proven to be a very successful program, with the level of revenue increase depending on the optimization and prior testing the domains have completed with other parking services; if little testing has happened previously or you are using a single service, the result will be quite dramatic.

This is a graph which shows the change in revenue after switching to Above Parking Manager. This graph is just one of the many statistical break-downs that the parking manager can provide you with.

How much does it cost?

The standard Above.com Parking Manager service is free. Unlike other services, Above does not take a percentage of your parking revenues and there are no hidden costs.

So what's the catch?

An enterprise edition of Above.com Parking Manager will be released soon. The extra features will make it worth while to purchase a subscription.

Getting started is easy! If you are an existing Trellian member, just log in using your Trellian account details at:
http://www.above.com
Or to register for a new account, go to:
http://www.above.com/register.html

A keyword search in Keyword Discovery returns a list of keywords sorted in descending order. Further analysis can be performed to help qualify keywords.

Previously, you could perform a keyword analysis only on keywords found by Keyword Discovery. Now, with the advanced Analyze Tool, you can anaylze your own keyword lists too.

The new Advanced Analyze Tool lets you choose from advanced filters, including specific Search Engines and Keyword Databases. And to save you credits, you can choose to show cached data only, fetch all (fetch only missing data) or reanalyze all.

For more information on the new Advanced Analyze Tool:
http://www.keyworddiscovery.com/kd-manual-analyze-tool.html

The import tool allows you to import you own list of keywords from meta tags, extract keywords from a URL, projects, from a text file, or by directly copy and pasting, directly into Keyword Discovery. Your keywords can then be analyzed, cross-referenced, added to projects, or used in any other way search keywords can normally be used in Keyword Discovery.

For more information on Importing Keywords:
http://www.keyworddiscovery.com/kd-manual-importing-keywords.html

If you need to clean up and filter your keywords before importing them, the Keyword Manger tool, accessible from the Keyword Tools menu on the toolbar includes features to Remove duplicates, Remove unwanted characters or words, Split multiple word phrases into single phrase keywords or add a new characters or words in front of or after existing keywords.

For more information on the Keyword Manager tool:
http://www.keyworddiscovery.com/kd-manual-keyword-filter.html

A new and advanced Competitors tool has been released that quickly identifies who your top organic and PPC competitors are for any given keyword or even a group of search terms. At the same time other key data metrics are provided on each Competitors, including the number of backlinks and website rank scores.

The New Advanced Competitors Tool can be used to:

• Identify your main keyword competitors
• Identify your main PPC advertising competitors
• Find out how many backlinks each of your competitors have
• Check their web rankings and determine how popular they are in comparison to other websites
• Export a list of upstream backlink URL's for each Competitor

For more information on the Competitors Tool:
http://www.keyworddiscovery.com/kd-manual-competitors-tool.html

We are now allowing the public to beta test Trellian WebPage before it is released as stable. This not only allows you to get the latest version with various bug fixes, but allows you to test out the latest (unreleased) features that Trellian WebPage has to offer!

Tellian Webpage v4 Beta from:

http://www.trellian.com/webpage/download.htm

Please report any issues/bugs you encounter in this thread:

http://trellian.com/forum/viewtopic.php?p=3072

NOTE: We do not recommend using this for web development, as there may be some bugs. Please make backups of all files before editing using the beta version of WebPage.

Industry Category Search to find Related Industry Terms

http://www.keyworddiscovery.com/tour-directory.html

Industry Categories search queries the Industry Terms database to display
categories that the keyword(s) fall under.

This is useful for the following reasons:

- Locating related keywords that are driving traffic to the same category or
niche.

- Finding and matching keywords to categories, particularly useful for
domainers and niche marketers.

Then if you click on any of the applicable categories you can instantly see other related keywords that are also in the same

industry category.

Successful Search Score

http://www.keyworddiscovery.com/feature-successful-search-score.html

A new data point has been added to the Analyze function, which contains the percentage of searches that generated a click on one of the search results. That is, what percent of people that did that search for the same keyword, actually found and clicked on a result returned by the search engines.

The % is rather insightful as it provides a very clear indication on search terms that generate clicks.

It also provides a great way to find search terms that are currently not optimized for. If the results returned do not generate clicks, then obviously vast majority of users do not see any relevant results, so spending time optimizing on these low Successful Search Score terms could be a valuable exercise.

And finally it also highlights search terms that have very high Successful Search Score percentages as ones that will be optimized and will be harder to compete against. So closers to 100% will mean that users tend to find what they are looking for in the results returned by the search engines.

This feature lists the most commonly searched keywords, searched for by the same users that also searched for the supplied search term. For example for the seed search term "eminem" these are some of the other "Also Searched" for keywords in the same session listed in order of relevance.

Great for brain storming and identifying new potential trends, paths
and niche terms that others users have performed in the past.

Word Count; A handy tool for counting the volume of words within a block of text.

Free Meta Tag Generator; A revised version of the old meta tag generator with optional advanced meta tag fields.

Addme.com Toolbar; The Addme tool bar is a great addition to any Internet Exporer, packed with handy search engine optimisation tools and links to valuable addme services.

A range of updates and new feature were recently releases at KeywordDiscovery.com